Frequently Asked Questions
Quick answers about downloading Meta (Facebook) ad media.
Troubleshooting at a glance
- Make sure the ad is public and the link opens the creative you need.
- If HD is unavailable, the source may only provide one quality.
- Try again if the page took too long to load; network issues can occur.
- Explore the answers below for deeper context.
Is this affiliated with Meta?
No. This is an independent tool and not affiliated with Meta.
Can I download any ad media?
Only download content you have rights to. Respect the platform's terms.
Why does HD sometimes fail?
Some ads may not expose HD sources or UI elements can vary. We fall back when possible.
Does this work on mobile?
Yes. The downloader is responsive and works on most modern mobile browsers.
Do you store downloaded media?
No. We stream the source to your browser solely for download and do not permanently store media files.
What links are supported?
Links from Facebook Ads Library that open a specific ad placement (video, image, or carousel) are supported.
Is this tool free to use?
Yes. The downloader is free to use. There is no account or subscription required.
Why do some links fail or return errors?
Common reasons include invalid or unsupported URLs, private or removed ads, geolocation/privacy restrictions, or the page not exposing a downloadable media stream.
Do you support Instagram ads?
If an Instagram placement is shown on a Facebook Ads Library page and exposes downloadable media, it may work. Direct Instagram post links are not supported.
How can I speed up downloads?
Use a supported Facebook Ads Library/Manager link, ensure a stable connection, avoid heavy background tabs, and try again if the ad UI loads slowly.
Still have questions? Check our Terms and Privacy pages, explore the About page, or return to the downloader.